Enterprise fraud intelligence & investigations
A proven, end-to-end program that turns fragmented data and manual processes into actionable intelligence, protecting revenue, customers, employees, and brand.
Fraud against resorts and owners is now organized crime
Call centers, shell companies, and insider data sales, in documented cases tied to sanctioned cartel networks. U.S. regulators now expect operators to show active controls, not good intentions.
Reported U.S. victim losses to Mexico timeshare fraud, 2019–2023 (FBI)
U.S. timeshare owners victimized in the same period
Average reported loss per fraudulent resale or timeshare contract
Losses to U.S. seniors alleged in the August 2026 multi-agency DOJ action
Sources: FBI / FinCEN / OFAC joint advisory on Mexico timeshare fraud; U.S. Department of Justice, Office of Public Affairs, August 2026.
Eight integrated capabilities, one program
Each capability stands on its own, and each one feeds the same case record, dashboard, and referral process.
Governance & Executive Reporting
Charter, steering committee, and a real-time executive dashboard with visibility into KPIs and trends.
Fraud Intelligence & Investigations
Historical assessments, threat-actor identification, network mapping, case management, evidence handling, and case packaging.
Internal Integrity & Insider Threat
Employee risk scoring and insider-threat detection to reduce risk from within, including staff selling owner data to fraud rings.
Vendor & Third-Party Risk
Vendor inventory, due diligence, risk ratings, and contract review to close third-party exposure.
Fraud Prevention, Controls & Analytics
Control gap analysis and a predictive fraud scoring model that moves you from reactive to predictive.
Customer Protection & Digital Threat Monitoring
Bilingual owner and guest awareness programs, plus monitoring of fraudulent websites, social media, and brand impersonation.
Enforcement Coordination
Law-enforcement referral framework, SOPs, and case packages built to lead to action in the U.S. and Mexico.
Program Sustainment & Knowledge Transfer
Structured training, documentation, and a transition plan that leaves your team self-sufficient.
The Destination Defense difference
Built for enterprise. Built to stay.
We deploy a reference architecture and operating model already running at enterprise scale, faster and lower-risk than a from-scratch build.
AI that assists. Humans that decide.
AI helps investigators analyze more, faster. Nothing enters the official case record until a named investigator or supervisor signs off.
Your environment. Your security.
Built on the Microsoft cloud you already trust, with Entra ID identity, Azure, and Microsoft 365, inside your own security and compliance boundary.
Our proven approach
Understand risk, data, controls, and gaps.
Stand up capabilities, platform, and governance.
Activate the program and begin operations.
Measure, improve, and scale value over time.
Technology foundation
Turning fragmented fraud data into an operating investigations program
A multinational resort operator serving primarily U.S. and Canadian travelers. Client identity and figures are generalized under our engagement agreement.
The challenge
Leads tracked across email, spreadsheets, and phone notes, with no case ownership and no audit trail. No structured tip intake or real-time alerting. Current and former employees selling owner data to resale and advance-fee fraud rings, under rising regulatory and banking scrutiny.
Our approach
Our reference architecture, adapted across six capability areas: governance and reporting, an enterprise case-management platform with standardized case numbering, insider threat, vendor risk, bilingual customer protection, and a formal enforcement referral framework.
The result
An active operation covering hundreds of suspect entities and networks, mapped end to end. Case packages delivered to U.S. and Mexican law enforcement. Insider-threat and vendor-risk programs running in parallel, with an AI layer helping investigators correlate years of records.
Measurable impact
Ready to turn fraud into intelligence?
Our Discovery Questionnaire maps your environment, data, and priorities so we can deliver a tailored roadmap and investment estimate, fast.